Backflow Base / Compare / Tokay
Backflow Base vs Tokay.
Backflow program software used by water utilities; testers enter results in each utility's WebTest portal. Made by Aquatic Informatics (aquaticinformatics.com).
Last updated .
Side by side
| Backflow Base | Tokay | |
|---|---|---|
| Built for | Backflow testing companies | Water utilities' cross-connection control programs |
| Price | $50/month or $500/year per company, 45 days free, no card to sign up | Paid by the utility |
| Per-test or filing fee | None, and no per-user fee | Not on the pages we checked |
| Online booking | Hosted booking page, or your own website's form through the API | Not a tester's booking tool |
| Phone bookings | An AI receptionist on your Quo number books callers and texts a pay link | Not on the pages we checked |
| Routes | Puts each tester's stops in driving order | Not on the pages we checked |
| Backflow test in the field | Field app scores RPZ, double check, PVB and SVB tests, with no signal | Testers enter results in the utility's WebTest portal |
| Reports to the water system | Each address matched to its water system; the report is emailed where the system takes email, and the portal is named where it doesn't | Each utility has its own WebTest address; logins only for approved testers |
| Card payments | To your own Stripe account; Stripe's fees only, Backflow Base adds none | Not a tester's payment tool |
| Next year's test | "You're due" emails, and Autopilot charges the saved card after each year's test | Not on the pages we checked |
| Customer portal | For HOAs, property managers, contractors and commercial sites | Not on the pages we checked |
| Set up by an AI assistant | Yes: sign-up and setup through the API and MCP, in test mode until the owner goes live | Not on the pages we checked |
From each company's own public pages, checked . Prices and features change: see a mistake? Email hello@backflowbase.com and we will fix it.
Tokay may suit you if
- You are a water utility running a cross-connection control program.
Backflow Base may suit you if
- You are the testing company, and need bookings, routes, the field test and payment.
Using both
Where a water system uses Tokay, you enter results in its WebTest portal as before. Backflow Base runs the rest of the job and lists the reports that need entering there.
Questions
What is Tokay WebTest?
The portal where approved testers enter test results for a utility that runs its backflow program on Tokay. Each utility has its own address, such as oakharborwa.tokaytest.com.
Does Backflow Base send reports into Tokay?
Not directly. Backflow Base flags each report for a Tokay district so the office can enter it in that district's WebTest portal.
Sources
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The software
- Bookings from a booking page, your own website, and an AI receptionist on your phone.
- Schedule board and route for each tester.
- Field app that scores every test, even with no signal.
- Test reports sent to the water system that serves each address.
- Card payments to your own Stripe account, and yearly renewals that charge after the test.
- Client portal for HOAs, property managers and contractors.
- $50/month flat: no per-test fee, no cut of payments.
- Every feature →What the app does, part by part.
- Compare →Next to other backflow and field-service software.
- Start free →No card. $50/month or $500/year once you go live, 45 days free.
- Free exam prep →Study questions, practice exams, device tests, a VR wet lab.