Backflow Base / Compare / Syncta
Backflow Base vs Syncta.
Backflow software from Watts, with one product for testers and one for water utilities. Made by Watts (www.syncta.com).
Last updated .
Side by side
| Backflow Base | Syncta | |
|---|---|---|
| Built for | Backflow testing companies | Backflow testers, and water utilities (a second product) |
| Price | $50/month or $500/year per company, 45 days free, no card to sign up | Pay As You Go, Per Tester or Unlimited plans; prices not published, contact sales; 14-day trial |
| Per-test or filing fee | None, and no per-user fee | A Pay As You Go plan is offered; its price is not published |
| Online booking | Hosted booking page, or your own website's form through the API | Not on the pages we checked |
| Phone bookings | An AI receptionist on your Quo number books callers and texts a pay link | Not on the pages we checked |
| Routes | Puts each tester's stops in driving order | Routing |
| Backflow test in the field | Field app scores RPZ, double check, PVB and SVB tests, with no signal | Mobile test entry |
| Reports to the water system | Each address matched to its water system; the report is emailed where the system takes email, and the portal is named where it doesn't | E-submission of reports to utilities and customers |
| Card payments | To your own Stripe account; Stripe's fees only, Backflow Base adds none | Invoices; card payments by customers not described |
| Next year's test | "You're due" emails, and Autopilot charges the saved card after each year's test | Automated reminders and email notices |
| Customer portal | For HOAs, property managers, contractors and commercial sites | Customer portal |
| Set up by an AI assistant | Yes: sign-up and setup through the API and MCP, in test mode until the owner goes live | Not on the pages we checked |
From each company's own public pages, checked . Prices and features change: see a mistake? Email hello@backflowbase.com and we will fix it.
Syncta may suit you if
- Your water systems take reports through Syncta and you want testing and filing in the same vendor.
- You want a long-established vendor, part of Watts, with per-tester or unlimited plans.
Backflow Base may suit you if
- You want a published, flat price with no per-test charge.
- Customers pay by card and you want the money in your own Stripe account.
- You want phone callers booked by an AI receptionist.
- You want an AI assistant to set the company up for you.
Questions
Is Syncta backflow testing software?
Yes. Syncta, from Watts, sells one product to backflow testers (scheduling, reminders, work orders, invoices, a customer portal, mobile test entry and e-submission) and another to water utilities.
How is Backflow Base different from Syncta?
Backflow Base publishes one flat price, $50 a month or $500 a year with no per-test fee, takes card payments into your own Stripe account, books phone callers with an AI receptionist, and can be set up by an AI assistant. Syncta's plan prices are not published.
Sources
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The software
- Bookings from a booking page, your own website, and an AI receptionist on your phone.
- Schedule board and route for each tester.
- Field app that scores every test, even with no signal.
- Test reports sent to the water system that serves each address.
- Card payments to your own Stripe account, and yearly renewals that charge after the test.
- Client portal for HOAs, property managers and contractors.
- $50/month flat: no per-test fee, no cut of payments.
- Every feature →What the app does, part by part.
- Compare →Next to other backflow and field-service software.
- Start free →No card. $50/month or $500/year once you go live, 45 days free.
- Free exam prep →Study questions, practice exams, device tests, a VR wet lab.